Quality after-hours support is important to your business and your customers. Our process is personalized to each of our customer's needs, providing both the technical and the operational resources required.
Around-the-Clock Pharmacy Call Support
Give your staff the time to rest and recharge while PODS On Call manages your after-hours calling functions and pharmacy needs. Our 24/7 service ensures patients and facilities always receive timely, accurate support without interruption.
Features
Dedicated, licensed pharmacists to handle your after-hours calls.
Handle inquiries or consults such as medication & allergy interactions, clinical questions, & order status.
Pricing structure based on call type, not per minute or time spent.
Call & order management portal for efficiency & reporting.
Emergency dispense of urgent or first dose medications, including first dose automation order verification & release.
We can also remote into your system to submit orders to the designated back-up pharmacy.